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Get IT help

Tell me what isn’t working.

You do not need to know the technical terminology. Describe the problem, what you want to improve or what you would like to build, and I’ll help identify a sensible next step.

Direct contact with Ray

Start with the outcome you need

Based in

Tawa, Wellington, New Zealand

Wellington on-site support

Remote support NZ-wide

One experienced contact

Start the conversation

A few details are enough to begin

Tell me what is happening, what you want to achieve and roughly where you are located. If you know any relevant device models or error messages, include those too—but don’t worry if you don’t.

01

What do you need help with?

Business IT, Wi-Fi, networking, smart-home technology, servers, storage, computers or something else.

02

Where are you located?

On-site assistance is available across the wider Wellington region, with remote support throughout New Zealand.

03

What result would help?

Describe the outcome you want rather than trying to diagnose the technical cause yourself.

Send a message

Complete the form below and your enquiry will be sent directly to me.

Name

What happens next

A straightforward first conversation

01

I review the details

I’ll look at the problem, desired outcome and whether anything needs clarifying before suggesting the next step.

02

We agree on the approach

I’ll explain whether the work appears suitable for remote assistance, an on-site visit or some initial investigation.

03

Then we get it sorted

Once the scope is clear, we can arrange the work and move toward the outcome you need.

Before you send

Common questions

Should I buy equipment first?

Usually not. It is better to understand the problem and requirements before purchasing equipment that may not be suitable.

Can you help remotely?

Yes. Many troubleshooting and configuration tasks can be handled remotely throughout New Zealand.

What if I don’t know the cause?

That is completely fine. Describe what you see, when it happens and what you need the technology to do instead.

Can I send photos or model details?

Yes. Mention what you have available in the form and I can advise what information would be useful for the next step.